At Coutts Event Hire we have a robust quality control procedure which is followed by everyone involved in the company.

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We have systems in place to ensure that all equipment hire products dispatched from Coutts Event Hire to our valued clients are the best they can possibly be.

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1.    Our chairs are regularly maintained and refurbished by ourselves, all seat pads are thoroughly cleaned before dispatch.

2.   All our electrical appliances are fully PAT tested prior to dispatch.

3.   All our cutlery, glassware and crockery are washed using professional state-of-the-art industrial washing machines using water

      softeners for a perfect finish.

4.   All equipment is quality checked and counted for accuracy prior to dispatch.

5.   All our cutlery and crockery are hygienically packed and reliably counted prior to dispatch.  On the odd occasion (as we are human!) that

      items may have been miscounted, contact one of our members of staff who will be more than happy to help.

6.   Our games and props are regularly checked and refurbished by our in-house team.

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